Episode 27 - Customer Education | Like people in music shops
This week Ben and I talk about customer education. What exactly do we mean by it, and how do we do it. Ben also tells a fascinating story about cables, listen out for that!
Our Toolstar this week is Lynda.com, which had many courses that end users and clients could find useful.
My read of the week is How To Successfully Educate Your Clients On Web Development by Aurimas Adomavicius, It's a bit long in the tooth but still relevant.
Ben's Jukebox track for this week is 'i' by Aphex Twin. Mine is 'Midnight Feast' by Mr Scruff. Both tracks are added to the Relative Paths Spotify Playlist.
The music we use for various intro bits, stings and outro is ‘Vitreous Detachment’ by Origamibiro, used with kind permission.
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